Solutions Support Engineer - Technical Troubleshooting & Implementation

Business Process Outsourcing International, Inc. · 📍 Canggu, Bali, Indonesia · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 8000000 - 10000000
BPOI is seeking a Solutions Support Engineer to join our team in Canggu, Bali. In this role, you will be responsible for providing technical support and troubleshooting for our clients' IT systems. You will work closely with our clients to ensure their systems are running smoothly and efficiently. This is a great opportunity for someone who is passionate about technology and wants to make a difference in the lives of our clients.

📋 Tanggung Jawab Pekerjaan

Provide technical support and troubleshooting for our clients' IT systems.,Work closely with our clients to ensure their systems are running smoothly and efficiently.,Install, configure, and maintain IT systems and software.,Monitor system performance and identify areas for improvement.,Document technical issues and solutions for future reference.,Stay up-to-date with the latest technology trends and best practices.,Provide training and support to our clients' staff on the use of IT systems.,Work with our development team to implement new features and improvements to our clients' systems.

🎓 Kualifikasi & Syarat

Bachelor's degree in Computer Science, Information Technology, or a related field.,2-3 years of experience in a technical support or IT role.,Strong knowledge of IT systems and software, including operating systems, networking, and security.,Excellent problem-solving and troubleshooting skills.,Strong communication and interpersonal skills.,Ability to work independently and as part of a team.,Fluency in English, both written and spoken.,Experience with cloud-based systems and technologies is a plus.

🛠️ Keahlian

Technical troubleshooting and problem-solvingIT systems and software installation and configurationSystem performance monitoring and optimizationTechnical documentation and knowledge sharingTraining and support for end-usersCollaboration with development teamsCloud-based systems and technologies
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