Front Desk Receptionist - Nusa Dua, Bali

Join PT. Ligatennis Sports Management as our Front Desk Receptionist in the vibrant and scenic location of Nusa Dua, Bali! We are seeking a passionate, professional, and customer-oriented individual to become the welcoming face of our organization. In this role, you will be the first point of contact for our guests, ensuring a seamless and memorable experience from check-in to check-out. This is an excellent opportunity to be part of a dynamic team in a stunning location, with potential for growth and development.

As a Front Desk Receptionist at PT. Ligatennis Sports Management, you will play a crucial role in managing guest arrivals and departures, handling reservations, and providing exceptional customer service. You will work closely with our team to ensure that every guest feels valued and well taken care of. This position offers a competitive salary and a chance to be part of a growing company in the hospitality industry.

If you are a friendly, multilingual individual with a strong customer service background, we invite you to apply for this exciting opportunity. Join us in Nusa Dua, Bali, and be part of a team that values professionalism, teamwork, and a commitment to excellence.

📋 Tanggung Jawab Pekerjaan

• Greet and assist guests upon arrival and departure, ensuring a warm and welcoming experience.
• Manage guest check-in and check-out processes, including reservations and room assignments.
• Handle guest inquiries and complaints, providing prompt and professional responses.
• Coordinate with housekeeping and other departments to ensure smooth operations.
• Maintain accurate records of guest information and transactions using our property management system.
• Provide excellent customer service, ensuring guest satisfaction and positive feedback.
• Assist in organizing and managing events and meetings, including coordinating with vendors and catering services.
• Promote our services and amenities to guests, enhancing their overall stay experience.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in front desk or receptionist roles in the hospitality industry.
• Excellent communication skills, both verbal and written, in English and Bahasa Indonesia.
• Strong customer service skills and the ability to handle multiple tasks in a fast-paced environment.
• Proficiency in using property management systems such as Opera, Sabre, or similar software.
• Familiarity with local regulations and procedures related to guest services and hospitality.
• Ability to work well under pressure and meet tight deadlines.
• Friendly, approachable, and professional demeanor.
• Bachelor's degree in Hospitality, Tourism, or a related field is preferred.

🛠️ Keahlian

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